ServiceNow Training
Learn ServiceNow concepts and enterprise workflow technologies.
Online Training
Offline Training
Course Syllabus
A comprehensive curriculum designed for career readiness.
- Introduction to ServiceNow Platform
- IT Service Management (ITSM) Fundamentals
- Incident, Problem, and Change Management
- Service Catalog and Request Fulfillment
- User Administration and Security (Roles, Groups)
- CMDB (Configuration Management Database) Overview
- ServiceNow Workflows and Flow Designer
- Reporting and Dashboards
- Basic ServiceNow Scripting (Client Scripts, Business Rules)